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Our company defaults to shipping via ZTO Express. Orders placed after 7 PM will be arranged for next-day shipping. If you have special urgent items, please contact customer service for discussion. For customers who need to ship via other couriers, please contact us to adjust the postage. Heavy goods will be shipped via YTO Express and Sustar Logistics by default. Precautions: 1.When charging the rechargeable product for the first time, it must be fully charged before use. 2.When cleaning the item, please avoid washing it under the faucet; instead, wipe it with a damp towel. 3. Do not use silicone-based lubricants as they can corrode silicone products.If you need to use lubricant, please use water-soluble ones. Product Photography: All product images on this website are taken from actual products. The product images you see on the website will be exactly the same as the items you receive after ordering. Color differences due to lighting during product photography are not included in this limitation. We strongly recommend using Alipay for product payments to make transactions safer and more convenient.Of course, you can also make transactions through bank transfer. Our company will conduct testing on each product before shipping and packaging, ensuring 100% quality control to ensure the quality of the goods you receive.In case there are any quality issues, please communicate with me promptly so that the problem can be resolved in the end. If there are obvious quality issues with the product before use and it has not been damaged by humans, please make sure to contact us within 24 hours for a return or exchange.We do not accept returns or exchanges for products that have been damaged or used. We do not offer returns or exchanges for products after they have been sold without quality issues. Please check all sizes clearly before purchasing. Please consider carefully before placing an order; exchanges are only for quality issues. Buyers must request a return or exchange within 24 hours of receiving the product; after this period, no returns or exchanges will be accepted. Please do not use EMS for items requiring return or exchange, otherwise we will not be responsible for the shipping costs.We resend the goods within 3 business days after receiving them. Warranty Regulations Due to the special nature of sex toys and personal intimate products, we do not provide warranty for products that have been used.